Do-It-Yourself Online! 

Make a Payment or Purchase 

• Parking ticket
• Water bill 
• Solid waste bill
• Property taxes
• Park classes and camps 
• Golf course tee time reservations (Huron Hills and Leslie Park) 
• Invoices  

Online Connections to A2  

• Report a problem with a Citizen Service Request
• Subscribe to e-mail updates on city topics
• Sign up for local emergency phone alerts 
• Code enforcement
• File a police report for a theft, stolen or damaged property 
• Ann Arbor property information. Enter address to obtain: voting precinct, local property taxes, solid waste collection day, solar potential, and with account number--water use and billing data.

Water Utilities  

• View your water consumption 
• Consumer's Guide to Tap Water Frequently-Asked Qs on water conservation, tap water quantity and quality
• Pay-by-phone service fee chart (pdf). (No fee to pay utilities bill by cash, check, credit card, by mail, online or in-person. A credit card fee only applies to charges made over the phone.)
• Water, sewer, stormwater rates 2011 
• Stormwater credits
• Tap, water connection, and meter charges
• Start or stop water service online forms or call us at 734.794.6333 (or 734.994.2666) 
• Fire suppression system requirements (information pending)
• First-time connecting to water utilities, annexations
• Water tap design alternatives
• Fire service charges (pdf)
• Cross-connection/backflow prevention
• Footing drain disconnection grant program
• Automated meter reading (AMR)
• Consumer deposit overview (pdf);   Consumer deposit form for tenants (pdf)
• Owner transfer overview (pdf)   Automatic owner/agent transfer affidavit (pdf)

Self Service Information

• Calendar of city events, holidays
• Boat rentals
• Park facility rentals 
• Parking ticket payment
• Parking ticket referee 
• Parking options - downtown
• Parking options - residential
• Potholes reporting online
• Current local road and lane closures
• Municipal construction projects 
• Right-Of-Way above ground structures checklist (pdf)
• Right-Of-Way (ROW) application (pdf) 
• ROW Barricade permit checklist, application,insurance,dumpsters (pdf)
• Lane closure permit application (pdf)
• Street resurfacing
• Street millage projects status
• Traffic signal timing, signs
• Speed limits, traffic calming
• Sidewalk inspections
• Energy-saving programs and options for residents, renters, businesses 
• Solid waste, recycling
• Buy a trash or compost cart    
• Compost, holiday evergreens 
• Fall leaf management options
• Street/sidewalk snow removal and snow plow AVL tracking
• Holiday solid waste collection schedule
• On-demand municipal meeting replay videos
• Filming in Ann Arbor

How else may we assist you? E-mail customerservice@a2gov.org