Accessibility and Title VI
Title VI, The Civil Rights Act of 1964
The purpose of Title VI of the Civil Rights Act of 1964 is to prohibit programs that receive federal funds from discriminating against participants or clients on the basis of race, color, sex, age, disability or national origin. The law intends to ensure that all persons, regardless of their race, color, sex, age, disability or national origin, are allowed to participate in these federally funded programs.
To ensure that the City of Ann Arbor meets its compliance responsibility, the Title VI Plan has been established to provide monitoring of Title VI compliance activities and complaint processing in all operations and programs.
If you believe your rights have been violated under Title VI of the Civil Rights Act of 1964 you can file a complaint with the City of Ann Arbor using a complaint form. Choose the English Version, Spanish Version, and Simplified Chinese Version. The form is not required. You may provide a letter that with the same information to file your complaint.
If you need assistance completing this form due to a physical impairment please contact us by phone at 734.794.6120 or FAX 734.994.5961.
Limited English Proficiency (LEP)
The city is committed to making its services, programs and activities available to everyone, regardless of language barriers. As residents, workers or visitors who contribute to the quality of life in the city, LEP individuals are entitled to meaningful access to city services.
As a recipient of federal funds, the city is required by federal law to plan for and provide LEP individuals with meaningful access to city services, programs and activities. The city's LEP Plan (PDF) has been prepared in accordance with Title VI of the Civil Rights Act of 1964, 42 U.S.C. §2000d et seq., and its implementing regulations, which state that no individual shall be subjected to discrimination on the basis of race, color, or national origin.
Executive Order 13166, titled Improving Access to Services for Individuals with Limited English Proficiency indicates that differing treatment based upon an individual's inability to speak, read, write or understand English is a type of national origin discrimination. It directs federal, state and local agencies to publish guidance for its clarifying their obligation to ensure that such discrimination does not take place.
Public Meeting Participation
Persons with limited English proficiency are encouraged to participate in public meetings. Interpreters and sign language interpreters, may be arranged by contacting the City Clerk's office at 734.794.6140; via email to: cityclerk@a2gov.org; or by written request addressed and mailed or delivered to:
City Clerk's Office
301 E. Huron St.
Ann Arbor, MI 48104
Requests made with less than two business days notice may not be able to be accommodated.
General Services and Information
If you do not speak English or have limited English proficiency and wish to ask for an interpreter to assist you, please contact during regular business hours (8 a.m. – 5 p.m., Monday through Friday) call 734.794.6120.
Please let the staff member know what language you speak.
LEP Complaint Procedures
If you believe your rights have been violated under the Limited English Proficiency Plan, file an LEP complaint form. Download the appropriate form here, English Version, Spanish Version, and Simplified Chinese Version. This form may be used to file a complaint with the City of Ann Arbor based on purported violations of the Limited English Proficiency Plan. You are not required to use this form; a letter that provides the same information is sufficient to file your complaint. If you need assistance completing this form due to a physical impairment please contact us by phone at 734.794.6120 or FAX 734.994.5961.
Disability and Accessibility
Website Accessibility
The city is committed to providing access to all individuals that seek information about the City of Ann Arbor using this website. The city website was built to conform to Section 508 of the Rehabilitation Act that requires that all individuals with disabilities have access to, and use of, information and data comparable to that provided to individuals without disabilities, unless an undue burden would be imposed on the city.
To this end much of the information distributed by the City of Ann Arbor is also posted and linked on this website.
Assistive Technology
If you use assistive technology (for example: a screen reader, eye tracking device, voice recognition software) and have difficulty accessing information on the city website please contact Tracy Byrd, ADA Coordinator, TByrd@a2gov.org and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information. You will be contacted and the City will attempt to provide the information you are seeking.
Public Meeting Participation
Persons with disabilities are encouraged to participate in public meetings. Accommodations, including interpreters and sign language interpreters, may be arranged by contacting the City Clerk's office at 734.794.6140; via email to: cityclerk@a2gov.org; or by written request addressed and mailed or delivered to:
City Clerk's Office
301 E. Huron St.
Ann Arbor, MI 48104
Requests made with less than two business days notice may not be able to be accommodated.
ADA Complaint Procedures
If you believe you have been discriminated against in city services because of your disability, complete the ADA Grievance Form. Consult the The City of Ann Arbor Administrative Policy and Procedure 108 ADA Grievance Appeal Process.
If you have any additional questions about this policy, contact City of Ann Arbor Accessibility Coordinator Tracy Byrd, 734.794.6000 or at TByrd@a2gov.org.