Contact Us

​Report a ​problem

To report a pothole, street light outage, malfunctioning traffic signal, missing or damaged street signs, please use our Report a Problem page or the A2 Fix It app​.

For water emergencies or to report a water main break, basement flooding, sanitary sewer back up, rusty water or a plugged storm drain please contact us: Monday-Friday 7 a.m.-3 p.m. at 734.794.6350. At all other times, please call 734.994.2840.

Sidewalks​

To report a sidewalk in need of repair, please contact city staff at​ 734.994.2493 or by email at: sidewalk@a2gov.org. ​​​

Utility information

The City of Ann Arbor provides utility information as a service for those who request it.​

If you need to know the location of public water mains, sanitary sewer or storm sewer lines for a location within t​he City of Ann Arbor, please provide your name or company name, phone number and site address in an email to:​ utilitymaprequest@a2gov.org

If no site address exists, please identify the street ​and block with as much detail as possible.

Requests shall be processed within five business days.